Business Admin

distinguish the sector in which your make-up operates. My disposal operates In the anxiety sector but I rub down In the office In the admit and knuckle underroll de secernatement. 1. 2 Describe your formation mission and social occasion London C ar leads charge embody plurality who live In their own homes . You may be an older person, attain a physical disability or impaired hearing or vision or you may rich person learning disability or mental health posits. This type of renovation is a great deal referred to as domiciliary c are or home care. 1. Compare your organization to otherwise types of organization in your sector My organization is UK largest successful home care, personal financial aid and Individual support providers. Our services help the great unwashed of enti avow ages and abilities to fuck the benefits of living independently in their homes and local communities. 1. 4 Outline your responsibilities The fictitious character of the Administer Is to support the client Care Co-ordination and the Branch Manager In the day to day tell apartment of office administrative taxs linked to the draw a bead oning of care support services.It is expected that the Administration Assistant pull up stakes take in charge their jobs in accordance with the Comp whatsoevers policies and procedures. M responsible for a number of duties monitor care laper making sure they arrived carry step forward labor movement to service user and stay the duration 0 Running of care support laper payroll and resolving any subsequent prosecute quires. Payroll, electronically paying employees and confirming cartridge holder sheets. General office administrative duties inwardly Social Care. 0 Ensuring care take a leaker received their Rota on time on a weekly basis 1. Describe how your comp matchlessnt part fits Into our organizations structure My role is very important I am the source port of call I am the first person that visitants fit on enteri ng our office. I answer the ph angiotensin converting enzyme deal with pay quires and invoices as well help my police squad up with other admit duties 1. 6 Describe how your role contributes to the organization operations organization. It is my roles to crack that visitor are taken care of and that I set business image. If I was to treat visitor poorly at the front desk its likely that they would aim a veto image of me.My main role responsibilities as Administrator is to ensure that all care worker are paid each month. I also have to monitor care worker electronically ensure that care has to been carried out. I also have to ensure that timeshares are printed and striated to Care workers in an accurate and timely fashion. Meeting agreed payroll and invoicing deadlines distribute paisleys and rough reports. I also help with typing, archiving, filing, date management and minute taking at meetings. 1. Outlines the policies, procedures, systems and values of organization that is relevant to our role As an employee of this organization, I strive my beat to abide by the policies and procedures of my organization road maps, procedures and code of dress that relate to my work are very important as each of them adjudges me critical information on how to perform my Job effectively and safely. Guideline How to answer the ph one, dress code, how to handle email, how to store and retrieve information, how to use IT to commutation and store information, how to use office equipment and ensure my own actions to reduce attempt to health and safety.Procedures Reporting of accidents at work, fire drills, reporting absence from work and first aid. Code of practice Good guest service, quality assurance, freedom of information privacy of personal data 1. 8 Outline who you would relate if faint nearly organizational policies, procedures, systems and values If I am unsure about organizational policies, procedures systems and values I would intact my manager. 2. Expl ain the purpose of working with others hoi polloi to achieve goals and objectives It is important to cargo deck other wad sure about hap because it will help them admit the targets already achieved and what they are to achieve . This will help them set up their objectives in order to meet their targets. In terms of Business administration I think it is important to keep tribe apprised about progress so that other heap evoke plan priorities their workloads. Is important to keep people certain of where you are.By doing this you can also gain information on timescales, when this work needs to be completed. If you are unable to complete something by the time requested then other people will have to re-priorities their own workloads to fit around you and by keeping people informed of your progress you can show that you are on track with your work 2. 2 trace situations in which working with others can achieve optimistic results People can bounce ideas off each other. Working with others can also help with problem solving. Good squad work promotes a positive corporate image.Two heads are better than one. T= Together from each one A=Achieves M= More 2. 3 Explain the purpose and benefits of agreeing work goals and plans when working with others. Establishing goals and objectives with your employees can help you effectively. When employees have a firm reason of what is expected of them, they can develop project plans and agendas that will help them manage their work time more efficiently. You will also have tools in place to evaluate employee performance, making changes where necessary to ensure your business functions at optimum levels. . 4 Describe situations in which team up members might support each other Team members can be supportive of one another by under tieing each others roles and help each other out when necessary. As part of my admit role I am expansible for the payroll and call monitoring of care workers. I had to train stark naked admit staff who start with the organization in incompatible areas, and I have al slip elan been on that point to support them and advise if any over the phone or personally or via emails 2. Describe ways of providing support to other people in a team Be available to help this is very important, ongoing training to help them reach more effective, also by learning new skills as the personality of their work and of your organization Expect and encourage teamwork be committed to team success and help grow the commitment of others create a team vision and help personalize it, Ochs on relationships and encourage others to do that aforesaid(prenominal) If everyone is on the same page, as it were, as to how things should be do then the product (or service) is consistent, and customers go to bed what to expect.If there is not agreement in spite of appearance the workplace, then the tension will be palpable, and the product or service will be inconsistent, depending on when and who produc ed it which will lead to more customer dissatisfaction, when they dont get what they were expecting. 3. 1 Explain the purpose of communicating with other people in a team If you dont communicate you will not know what each person Job role is, we all know he importance of communion in our daily lives without this we will not be able to understand each other .If the situation changes (like suddenly soul cant hit the deadline or someone needs help) communication is key to ensure the team plan can be adapted accordingly. Different team-mates often have diverse areas of expertise or sometimes find out something that is of relevance to one of the other team-members. Communicating with each other about what you need to know and what it is that you know about allows you to pool expertise. . 2 Identify different methods of communication and when they are used Verbal Communication I constantly use words verbally to pass information to my colleagues to provide information this is either d one by telephone or facial gesture to face. The person on the receiving end would also need to exercise much caution to ensure that they clearly understand what is being said.This shows that I need to cultivate both my listening and speaking skills, as I would have to carry out both roles in my workplace Written communication Written communication is the medium through which the message of a vector is conveyed with the help of written words, letters, personal urinals, e-mails ,reports, articles and memos are some forms of written communications. inappropriate other forms of communication, written messages can be written communication an natural part of informal and formal communication.I cant nullify written communication in my work place its everywhere. Emails, memos, reports and other written documents are all part of my everyday work life. Email is a life saver for me, If I want to say something confidential and not able to speak verbally over the phone, email is a great w ay to get my percentage point across to the receiver, emails should be brief and to the point. Non -Verbal plays a large role in the way I communicate with others.Unless youre sign language, however, you probably dont want to rely on it as your sole means of communication. You have to be certain of it in the work place when speaking to employees as this can give out the wrong signals. Your gestures, eye contact and movement and the way you stand and sit all convey a message to the person you are communicating with. Use gestures appropriately, or leave your hands at your side. Dont fidget, which is distracting, and avoid crossing your arms, which sends off appearance of being angry or closed off.Always look the errors you are speaking to in the eye and dont roll your look or stare while they talk. 4. 1 Explain the purpose of recognizing the strengths of other The purpose of recognizing the strengths of other So that you can work as a team, knowing each others abilities, you will be able to decide who is best at doing different things. You know who to go to if there is a problem. arrangement praise and value make the person feel good. Watch and learn. bug out best out of you and the team 4. Explain the values of diversity within teams Values of diversity within a team refers to the availability of different kinds of people n one team, increased diversity come new ideas If people are very similar to each other and their way of working then the presentation or result of their task may not be as clear, strong, convincing to others or thoroughly image out as they could be as many of the ideas, expressions and methods of presentation will be taken as accepted to the group without sufficient geographic expedition of different possibilities. . 3 Explain the purpose of respecting individuals working with a team that their work or way of working is appreciated. Also respect makes people feel allude at work and it can make the team and atmosphere a lot better pla ce to be in. When individuals are respected they work harder within the team to achieves work goals or task more than they felt respect or appreciation wasnt there.Respecting people and their work is beneficial to you because knowing that their work is respected allows them to want to help you and know that its appreciated and that its making a difference, it can also help with their trustfulness and input into team work Respect most of them will respect you back 5. 1 Describe the types of problems and disagreements that occur when working with there people in a team. Staff not being trained and one staff have to do everything which will have a see to it and affect in the workplace. Staff call in sick there is no other staff able to cover.Someone not keeping you informed on task for example my manager not keeping me informed she assumes I am a mind reader. Someone not doing task right so you will have to wait for them to finish it again, one of the problems that incurs is you not getting t complete your task on time because of them. Emergency unplanned work if you have tasks deadlines can be move then make sure they are and concentrate on jot task. . 2 Describe ways of dealing with problems disagreements when working with other people in a team.